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Casual Mardones Bilbao Hotel Exterior photo

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Key details

About the Hotel

Jardines, 4, Bilbao, 48005

Near the Old Town

Great

8.0

7.9

/10

4.0

Loved by Casual Mardones Bilbao guests

Central location

Clean facilities

Comfy bed

Friendly staff

Spacious shower

"The room had a decent fan/Aircon solution operated by remote control."

Jon from United Kingdom

"Great access code system is much better than a key card."

Larna from United Kingdom

read full review

"The location was on the main street with many restaurant option."

Tina from Switzerland

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3-star city-center hotel with exceptional dining in Bilbao

Location

Casual Mardones is positioned in the heart of Bilbao, offering convenient access to major attractions such as the Guggenheim Museum and the picturesque Old Town. The hotel is just a short walk from both the Bilbao Fine Arts Museum and the bustling Gran Via. Public transportation is easily accessible, providing seamless connections to explore the wider Basque Country.

Dining

Casual Mardones features a restaurant that specializes in traditional Basque cuisine. An on-site bar provides a selection of local wines and beverages, enhancing the culinary experience. Guests can enjoy an extensive breakfast buffet each morning, offering a variety of local and continental options.

Rooms

The hotel offers 51 fully equipped rooms, each designed with comfort and convenience in mind. Rooms include amenities such as flat-screen TVs and private bathrooms with complimentary toiletries. Selected rooms provide city views, allowing guests to enjoy the vibrant atmosphere of Bilbao.

Business Services

Casual Mardones provides business travelers with access to conference rooms equipped with audio-visual technology. The hotel offers complimentary printing and copying services for all guests. A friendly front desk staff is available to assist with any business-related inquiries.

Accessibility

The hotel is designed to accommodate all guests, with wheelchair-accessible facilities throughout. An elevator services all floors to ensure easy access from guest rooms to common areas. Staff members are trained to assist guests with special needs, enhancing the overall experience.

Highlights

Location: heart of Bilbao

Dining: traditional Basque cuisine

Rooms: 51 fully equipped rooms

Business: conference rooms with audio-visual technology

Must-do experiences

Savor pintxos at El Glorioso for authentic Basque tapas.
Visit the Guggenheim Museum for stunning modern art exhibits.
Stroll through Mercado de la Ribera for fresh local produce.
Explore the charming streets of the Casco Viejo for unique shops.
Take a scenic walk along the Nervion River at sunset.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Double Room Private Bathroom
2 persons
10 sq. feet
1 King-size bed
Heating
Shower
room details
Twin Room Private Bathroom
2 persons
10 sq. feet
2 Single beds
Heating
Shower
room details
Superior Double Room
2 persons
10 sq. feet
1 King-size bed
Balcony
Heating
room details

Show all rooms

Check Dates & Room Rates

See what's available for your travel dates

July 2026 - July 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Very good

7.9/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Locker room
Electric vehicle charging station
Fire extinguishers

Services

Paid shuttle service
Housekeeping
Car hire
Tours/Ticket assistance

Business

Fax/Photocopying

Children

Cots
Baby pushchair

Room features

Free Wi-Fi in rooms
Heating

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Parquet floor

Casual Mardones Bilbao Location

Jardines, 4, Bilbao, 48005

Explore Bilbao

Guggenheim Museum Bilbao

25-minute walk

Iconic modern museum known for contemporary art and its stunning architecture. A must-visit for art enthusiasts.

Mercado de la Ribera

8-minute walk

Vibrant market offering local produce, delicacies, and crafts. Perfect for food lovers and cultural experiences.

Azkuna Zentroa

20-minute walk

Cultural center featuring exhibitions, a cinema, and a rooftop pool. Offers a unique blend of art and leisure.

Bilbao Cathedral

8-minute walk

Stunning Gothic cathedral with beautiful interiors and a rich history. Provides insight into the city's architectural heritage.

Biking along the Nervión River

10-minute drive

Scenic biking route. Rentals available nearby. Perfect for outdoor enthusiasts and families seeking a fun outing.

Urban Yoga at Doña Casilda Park

30-minute walk

Relaxing yoga sessions amidst nature. Suitable for all levels. Pre-registration may be required.

Hiking at Monte Artxanda

25-minute walk

Thrilling hiking trails with panoramic views of the city. Ideal for nature lovers and adventure seekers.

Cultural Festivals in Casco Viejo

8-minute walk

Enjoy vibrant local festivals year-round, celebrating Basque culture. Family-friendly events with live performances.

Irrintzi

3-minute walk

Charming local restaurant known for pintxos and regional dishes. Cozy atmosphere, perfect for a casual dining experience.

Charamel Gozotegia

1-minute walk

Delightful pastry shop offering exquisite desserts and coffee. Ideal for a sweet treat or light snack.

Gatz

5-minute walk

Welcoming spot offering traditional Basque cuisine. Signature dishes focus on locally sourced ingredients.

Saltsagorri

5-minute walk

Popular eatery with a diverse menu. Great atmosphere and outdoor seating available in warm weather.

Bilbao Arena

18-minute walk

Multi-purpose venue for concerts, sports events, and shows. Offers a vibrant atmosphere for all age groups.

Plaza Nueva

8-minute walk

Lively square with numerous bars and restaurants. Hosts live music and cultural events, perfect for a night out.

Teatro Arriaga

10-minute walk

Historic theater showcasing opera, concerts, and plays. Richly decorated interior enhances the cultural experience.

Ribera Market Night Market

8-minute walk

Weekly night market featuring local artisanal foods, live music, and entertainment. Family-friendly atmosphere.

Getting around

City Centre
Bilbao 4 min · 1000 ft
Airports
Bilbao (BIO) 20 min · 8.1 mi
Vitoria (VIT) 89 min · 36.7 mi
Train
Abando Train Station 5 min · 1400 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at true.

Internet

Wireless internet is available in the hotel rooms for free.

Pets

Pets are not allowed.

Languages

English, Spanish, Basque

Number of rooms:

Former name

Hostal Mardones

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests consistently praise the convenient city center location, with easy access to a supermarket right opposite the hotel and many bars within easy reach. The rooms, while compact, are considered clean and comfortable, equipped with necessities, and some even include fans, which are especially appreciated during warmer months. Many have also mentioned that the windows effectively block out noise from the busy streets. Some guests have noted that the doors can be quite noisy when closing.

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Review score

Based on 1381 verified reviews

7.8 /10

Very good

82 %

Recommend

Location

9.4/10

Staff

8.9/10

Facilities

7.9/10

Free WiFi

8.1/10

Pros

Central location

Spotless apartment

Comfy bed

Walking distance

Cons

Small room

No air con

Small bathroom

Expensive

Frank from Germany

Single

Single Room

3 nights in November 2025

Reviewed: January 29, 2026

6/10

adequate soundproofing cramped bathroom

the location proved quite satisfactory as A MAIN advantage.

My room LACKED adequate soundproofing. Every noise from adjacent rooms was CLEARLY audible. THE bathroom, too, presented an issue. It was small and felt rather cramped, made maneuverability difficult.

0 Helpful

Ava from United States

Single

single room

3 nights in November 2025

Reviewed: January 17, 2026

7/10

great location helpful staff street noise dusty furniture

the location was super, it was near everything i wanted to see. the staff was nice and always ready to help you, i really liked that.

my room faced the street, and its sound insulation weren't great. i also noticed a bit of dust on the furniture, but its wasnt a big problem.

0 Helpful

Riley from Australia

Family with children

Double Room Private Bathroom

4 nights in November 2025

Reviewed: January 17, 2026

9.0/10

Charming Getaway

perfect location friendly staff clean room

The location was perfect. I found myself near everything. The staff was very friendly. Their smiles greeted me each morning. My room was quite clean. I appreciated the care taken with details.

The noise from the hallway was slightly noticeable.

Location

9/10

The hotel enjoys a superb location. It provides quick access to key attractions and local amenities. Public transport links are conveniently close, allowing efficient exploration of the surrounding area.

Rooms

8/10

My double room featured a private bathroom. The space was efficiently designed. It included necessary amenities, and it was cleaned daily.

Service

10/10

Staff members are genuinely friendly. They are ready to assist with directions or recommendations. Their warm attitude enhanced the overall experience.

Dining

9/10

There were many shops and cafes nearby the hotel. They offered diverse dining options. I loved exploring the local culinary scene, and I found several charming spots.

0 Helpful

Ralph from United States

Single

Single Room

3 nights in November 2025

Reviewed: January 11, 2026

7/10

Acceptable Stay

dark stairway elevator absence

The check-in process was efficient. A supermarket is conveniently located right opposite the accommodation. Several good bars are within easy reach of the hotel. The location suited my plans.

The stairways were quite dark at night. I found it difficult to locate the light switches. There isn't an elevator so carrying luggage was hard. The reception is on the second floor.

0 Helpful

Justin from Canada

Single

Single Room

3 nights in November 2025

Reviewed: December 26, 2025

9/10

public transport walking distance excellent advice

The location was superb! It was easy to reach by public transport coming from the airport. Attractions and many restaurants were within a comfortable walking distance. The staff offered excellent advice.

The bathroom was quite small.

0 Helpful

Samuel from United States

Single

Double Room Private Bathroom

3 nights in August 2025

Reviewed: October 24, 2025

7/10

a decent place to stay

helpful staffs good location terrible noise hot room

the staffs were nice and very helpful. the location was great, there were restaurants nearby. i could get tea and coffee from the lobby, this was a good bonus. also, a mini fridge were available, i think is cool.

it were hot in the room. the noise were terrible, and i heard every creak on the floor. people came home late, at 4.30am and made a huge amount of noise. i wish it was more quiet.

0 Helpful

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